Official Documents

Privacy Policy MariaTogel — Your Personal Data Protection

Mariatogel is committed to protecting your personal data to the highest security standards. Learn how we collect, use, and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last Updated: 1 January 2026  |  Version 2.5
Scope of This Policy
Data Collected
Purpose of Data Use
Storage & Security
Third-Party Data Sharing
Your Privacy Rights
Cookie Usage
This Privacy Policy describes mariatogel's privacy practices regarding the collection, use, retention, and protection of your personal data. By using the mariatogel platform, you agree to the terms set out in this policy.
1 Privacy Policy Introduction & Scope

Mariatogel ("Platform", "We", "Company") values the privacy of every member who uses our services. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management.

This policy applies to all information we collect through the mariatogel website, mobile app, customer support services, and any other communication channels associated with our platform. It covers data you provide directly as well as data we collect automatically when you use our services.

We process your personal data solely for the purposes stated in this policy. We will not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent.

2 Types of Personal Data We Collect

We collect several categories of personal data when you register and use the mariatogel platform. Below are the data categories we collect along with their purposes:

Data Category Example Information Collection Methods
Identity Data Full name, date of birth, ID number Registration & KYC
Contact Data Email address, phone number, mailing address Registration & profile updates
Financial Data Bank account number, transaction records Deposits & withdrawals
Technical Data IP address, device type, web browser Automatic during use
Game Data Betting history, games played, statistics Automatic during gameplay
Communication Data Live chat records, support emails Interactions with customer support
We only collect data that is strictly necessary to provide our services. Sensitive data such as ID numbers and banking information is collected solely to fulfil KYC requirements and prevent fraud.
3 How We Use Your Personal Data

The personal data we collect is used for the following purposes. We will not use your data for any other purpose without notifying you in advance:

  • Identity verification & KYC — verifies that you meet the minimum age requirement and confirms your identity to comply with legal requirements.
  • Account management — creates, maintains, and secures your account on the mariatogel platform.
  • Transaction processing — processes deposits, withdrawals, and any financial transactions related to your account.
  • Fraud detection — monitors suspicious activity and protects you from unauthorised account access.
  • Customer support — assists you in resolving any account or game-related issues or enquiries.
  • Service communications — sends important notifications related to your account, security, and platform updates.
  • Platform improvements — analyses usage patterns to improve service quality and user experience.
  • Legal compliance — fulfils our obligations under applicable laws, including anti-money laundering reporting requirements.

If you have given your consent, we may also use your data to send promotional information, exclusive offers, and the latest platform news. You may withdraw this consent at any time through your account settings.

4 Legal Basis for Data Processing

In accordance with Malaysia's PDPA, mariatogel processes your personal data on the following legal bases:

  • Consent — you provide explicit consent when registering an account and accepting this Privacy Policy.
  • Contract performance — data processing is necessary to provide the services you have requested and to fulfil our contractual obligations to you.
  • Legal obligation — certain data processing is required to comply with applicable Malaysian laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • Legitimate interests — we process certain data based on legitimate business interests such as fraud prevention, platform security, and service improvement, provided this does not override your fundamental rights and freedoms.
5 Data Sharing with Third Parties

Mariatogel does not sell your personal data to third parties. However, we share data in the following limited situations to ensure the platform operates smoothly and securely:

  • Payment providers — we share the necessary transaction information with payment gateways, banks, and digital wallet providers to process your deposits and withdrawals.
  • Technical service providers — companies providing infrastructure, analytics, customer support, and fraud detection services may have limited access to your data under strict confidentiality agreements.
  • Regulatory authorities — we disclose data to government agencies or authorities when required by law or court order.
  • Game providers — game session information that must be shared with game software providers to ensure game integrity and resolve any disputes.
All third parties that receive your data are required to comply with data protection standards equivalent to or higher than our own. Legally binding data processing agreements are in place for every third-party data sharing arrangement.
6 Data Security & Protection

The security of your personal data is our highest priority. mariatogel implements comprehensive technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL Encryption — all data transmission between your device and our servers is protected by enterprise-grade encryption.
  • Secure servers — your data is stored in certified data centres with multi-layered physical and digital security systems.
  • Internal access controls — access to members' personal data among our staff is restricted on a need-to-know basis only.
  • 24/7 Monitoring — our systems are continuously monitored to detect and respond to security threats promptly.
  • Regular security audits — we conduct regular security audits and penetration testing to identify and address any vulnerabilities.
  • Two-factor authentication (2FA) — we support and encourage the use of 2FA to protect your account from unauthorised access.
While no system can guarantee 100% security, we are committed to maintaining the highest security standards. Should a security incident affecting your data occur, we will notify you within 72 hours.
7 Data Retention Period

Mariatogel retains your personal data for as long as necessary to fulfil the purposes stated in this policy, subject to applicable legal and regulatory requirements:

  • Active account data — retained for the duration your account is active and for 5 years after account closure for record-keeping and legal compliance purposes.
  • Financial transaction records — retained for a minimum of 7 years in accordance with accounting and anti-money laundering legal requirements.
  • KYC records — retained for 5 years after the business relationship ends in accordance with AML/CFT requirements.
  • Support communication logs — retained for 2 years for reference and dispute resolution purposes.
  • Analytics data — anonymised data is retained for a longer period for platform analytics and improvement purposes.

Upon expiry of the retention period, your personal data will be securely deleted or anonymised in accordance with our standard procedures.

8 Use of Cookies & Tracking Technologies

Mariatogel uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential cookies — required for the platform to function properly, including maintaining your login session and ensuring account security. These cookies cannot be disabled.
  • Performance cookies — collects information on how you use the platform to help us improve its features and performance. All data is collected anonymously.
  • Functionality cookies — saves your preferences such as language, currency, and platform settings to deliver a more personalised experience.
  • Analytics cookies — helps us understand aggregated usage patterns for product improvement purposes.

You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

9 Your Privacy Rights

Under Malaysia's PDPA and our privacy policy, you have the following rights regarding the personal data we hold. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data through your profile settings.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal obligations.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances provided by law.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the above rights, contact our data protection team via live chat or email us at [email protected]. We will process your request within 30 business days.
10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how we handle your personal data, we encourage you to contact us directly. Our data protection team is ready to assist you.

  • Reach us via 24/7 live chat within the mariatogel platform for an immediate response.
  • Send an email to [email protected] for more detailed written enquiries.
  • We will acknowledge receipt of your complaint within 3 business days and provide a full response within 30 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority in your jurisdiction.

Mariatogel reserves the right to amend this Privacy Policy from time to time. Any material changes will be communicated to you via email or in-platform notification at least 14 days before taking effect.

Why Your Data Is Safe with MariaTogel

We don't just comply with the law — we go further to ensure your privacy is protected at every stage of using the platform.

Enterprise-Grade Encryption

Every bit of data transmitted between your device and our servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions. Your data never travels unprotected.

Malaysia PDPA Compliance

Mariatogel fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only the data necessary, retain it for defined periods, and give you full control over your personal information.

Strict Access Controls

Access to members' personal data within our team is strictly limited and controlled on a need-to-know basis. All access is logged and audited. No one may access your data without proper authorisation and a legitimate purpose.

No Sale of Personal Data

This is not merely a promise — it is our standing policy. mariatogel has never sold, rented, or traded members' personal data to advertisers, data brokers, or any third party for profit, and never will.

Marketing Communication Controls

You have full control over the marketing communications you receive. Unsubscribe from any promotional emails at any time via the unsubscribe link or directly through your account settings — no questions asked, no hassle.

Regular Security Audits

Our security infrastructure is subject to independent audits and penetration testing carried out regularly by third-party cybersecurity experts. Audit findings are used to continuously strengthen the protection of your data.

Privacy Guaranteed

Play with Peace of Mind — Your Data Is Always Protected

Register a mariatogel account today and enjoy a safe, fair, and transparent online wagering experience. Your privacy is not an option — it is the foundation of our service.

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